Privacy Policy

Last updated: July 8, 2026

Glasswell Window Cleaning (“Glasswell,” “we,” “us,” or “our”) provides residential and commercial window cleaning and exterior home care in the Tulsa, Oklahoma area. This Privacy Policy explains what information we collect when you use our website or request a quote, how we use it, and the choices you have.

Information we collect

We collect information you provide directly when you request a quote, contact us, or book service, including:

• Your name, phone number, and email address
• Your property address or neighborhood
• Details about the service you need (property type, home size, service, timeline)
• Photos you choose to upload of your windows or property
• Access notes you provide (such as gate codes, pets, or parking instructions)

When you visit our website, we and our analytics providers may automatically collect standard technical information such as your device type, browser, approximate location, and how you interact with our pages.

How we use your information

We use the information you provide to:

• Prepare and send you a quote and answer your questions
• Schedule, perform, and follow up on window cleaning service
• Send you appointment confirmations, reminders, and service updates
• Request feedback or a review after a completed job
• Offer recurring service plans such as The Window Club, if you’re interested
• Improve our website, services, and customer experience

Text messages and calls

If you provide your phone number, you agree that Glasswell may call or text you about your quote, appointment, and service. Message and data rates may apply. You can opt out of non-essential texts at any time by replying STOP or letting us know.

How we share information

We do not sell your personal information. We share it only as needed to run our business, for example with:

• Service providers who help us operate, such as our website form provider, scheduling tools, and analytics services
• Our own crew members, so they can complete your service
• Authorities or other parties when required by law, or to protect our rights, safety, or property

Cookies and analytics

Our website may use cookies and similar technologies, including analytics tools such as Google Analytics, to understand how visitors use the site and to improve it. You can control cookies through your browser settings. If we run online advertising, some cookies may help us measure ad performance.

Data retention

We keep your information for as long as needed to provide service, maintain our business records, and comply with legal obligations. When it’s no longer needed, we take reasonable steps to delete or de-identify it.

Your choices

• You can ask us to update or delete the information we hold about you.
• You can opt out of marketing texts or emails at any time.
• You can decline to provide certain information, though it may limit our ability to quote or schedule accurately.

Children’s privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date above. Significant changes may be highlighted on this page.

Contact us

Questions about this policy or your information? Reach out:

• Phone: (918) 232-0918
• Email: hello@glasswelltulsa.com

This policy is provided as a general template for a small service business and is not legal advice. Please have it reviewed by a qualified attorney to confirm it meets your specific obligations.